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RaiseMoney.ai Terms of Use and Privacy Policy

Version 1.0

# RaiseMoney.ai — Terms of Use and Privacy Policy **Alpha Release — Friends-and-Family Program** **A project of Aspiration** **Version 1.0 · Effective 2026-05-06** --- ## Before anything else — what this document is You're being invited to use RaiseMoney.ai while it is still being built. This isn't a soft-launch or a beta. It's an alpha — which means rough edges, bugs, occasional broken features, possible data loss, and no guarantees about uptime, performance, or continuity. You're here because we know you, because we trust you, and because what you'll do with the tool will help us make it better. We hope this document is straightforward and clear. We've tried to write it the way we'd like to be written to. We're trying to do two things at once: keep the tone of the invitation — you are a friend, a colleague, a peer, not a customer in an adversarial relationship — while also making sure both sides are protected if something goes wrong. The friendlier the handshake, the more important it is to have the paperwork right. So the voice at the top stays personal. Then the operative provisions do the legal work they need to do. Read both halves. If any of this feels off, or you want to use RaiseMoney.ai in a way this document doesn't anticipate, write to us and we'll work it out. --- ## Our data principles These are the commitments we make about how RaiseMoney.ai treats you and the information you put into it. They govern everything that follows. **Minimum collection.** We collect only what the tool actually needs to do its work. We don't track you for analytics we don't use, we don't build behavioral profiles of you, and we don't retain inputs or outputs longer than the service requires them. **No sale, no ad targeting, no behavioral data brokerage.** We never sell, rent, license, or share your data with third parties for advertising, marketing, profiling, lead generation, or any commercial purpose outside what's required to operate the service for you. **Your work is yours.** Everything you put into RaiseMoney.ai and everything RaiseMoney.ai produces for you remains yours. You keep control of it, and you keep the right to take it with you whenever you leave — in open formats, on reasonable notice, with no lock-in. Data outlives the technology it's made in; our job is to make sure yours does. **Portability by default.** The Service includes export for current outputs. If you want a full archive of everything associated with your account, ask and we'll build it for you. We treat the right to leave as the foundation of the right to stay. **Transparency about processing.** We tell you what third parties touch your data, what those parties do with it, and what their own policies are. The key one is Anthropic (Claude), without which the tool doesn't function — see Section 6. **Strong deletion rights.** When you ask for your account or your data to be deleted, we delete it from our systems within a reasonable period, and we ask our processors to do the same. Some backups and logs roll off on their own schedules, which we'll explain if you ask. **Minimal disclosure to authorities.** We don't voluntarily hand over your data to law enforcement, government agencies, or private litigants. If we're legally compelled, we'll tell you about it unless we're gagged by law. **We will independently object to overly broad requests for access to information about users of the Service.** We will challenge requests we believe are unlawful when we can. **No surprise changes.** We won't materially weaken these principles without telling you, explaining why, and giving you a clear path to delete your account and your data before the change takes effect. These principles are binding on us and are incorporated into the rest of this document. If there's a conflict between something below and a principle above, the principle wins. --- ## 1. What RaiseMoney.ai is RaiseMoney.ai is an alpha-stage software tool that helps people do fundraising work — donor research and profiling, strategic framework generation, pipeline discovery, and related tasks. It is developed by Aspiration, a California nonprofit organization based at P.O. Box 880264, San Francisco, CA 94188-0264. In this document, "we," "us," and "the RaiseMoney.ai team" refer to Aspiration acting through the RaiseMoney.ai project and its staff. When this document says "the Service," it means RaiseMoney.ai in all its current and near-future forms, including its web interface, APIs, and any artifacts it produces for you. RaiseMoney.ai uses large language models — primarily Anthropic's Claude, and in some features OpenAI — to do its work. It also uses third-party services for web search and related functions. Section 6 explains exactly how your inputs flow through these systems. ## 2. Who can use it RaiseMoney.ai is in a private alpha. Access is by invitation. You are authorized to use the Service because someone on the RaiseMoney.ai team invited you, or because someone we authorized invited you on our behalf. You may not share your account credentials with anyone else. You may not invite other people into the Service without our permission. If you want to show RaiseMoney.ai to a colleague, tell us and we'll issue them their own invitation. You must be at least 18 years old to use RaiseMoney.ai. You may not use RaiseMoney.ai for commercial resale — you can't wrap it, white-label it, or run it as a paid service to your own clients — without a separate written arrangement with us. You may use RaiseMoney.ai as an internal tool inside your own organization's fundraising work. ## 3. Alpha status — what you're agreeing to This is the section we most want you to read and understand. By using RaiseMoney.ai, you acknowledge and accept the following: **The Service may break.** Features may stop working without notice. Outputs may be wrong, incomplete, or strange. New bugs may appear as we ship changes. **The Service may lose data.** We make reasonable efforts to keep your data safe, but we do not guarantee that anything you store in RaiseMoney.ai will still be there tomorrow. If the output of a session is important to you, export it or copy it somewhere else. Do not treat RaiseMoney.ai as a system of record. **The Service may go down.** We provide no uptime commitment, no service level agreement, no maintenance window schedule. We may take the Service offline for any reason or no reason. We may discontinue the Service entirely, with or without notice, and while we will make reasonable efforts to let you export your data before we do, we are not obligated to. **Features may change.** Things that work one way today may work differently tomorrow. Features may be added, removed, or reshaped without warning. Prompt structures, output formats, and user flows are all subject to change. **Outputs may reflect errors or hallucinations.** Large language models confabulate. RaiseMoney.ai is designed to reduce this — through exemplars, critique passes, and source-grounded research — but it does not eliminate it. You are responsible for verifying any claim the Service surfaces before relying on it in real fundraising work. The Service's outputs are drafts, not deliverables. **You are responsible for backup and export.** It is your job, not ours, to preserve anything the Service produces that you need. None of this means we're casual about the work. We take the Service seriously. We just can't promise what an enterprise product would promise, because RaiseMoney.ai isn't one yet. ## 4. Your account You'll create an account using an email address and password we approve. You're responsible for keeping your credentials secure and for everything that happens under your account. If you suspect your account has been compromised, tell us immediately. Account approval is manual. We may decline to activate an account, or deactivate an existing one, for any reason consistent with these Terms. ## 5. What you put into RaiseMoney.ai When you use RaiseMoney.ai, you give us information. Some of it you give deliberately — donor names, organizational materials, draft strategy inputs, uploaded documents, questions you ask in chat interfaces. Some of it we observe — which features you use, when you use them, how long sessions run. **You keep ownership of your inputs.** Anything you upload to RaiseMoney.ai, or enter into it, remains yours. You grant us a limited license to process, store, and transmit it only for the purpose of operating the Service for you and improving it — see Section 8 for the limits on that license. **You are responsible for the legality of your inputs.** In particular, because RaiseMoney.ai handles information about third parties (donors, prospects, organizations you're not a part of), you warrant that: - You have a legitimate basis for collecting and processing information about the individuals you research using RaiseMoney.ai. Depending on your jurisdiction, this may mean complying with laws like the GDPR (in the EU/UK), PIPEDA (in Canada), or state privacy laws (like California's CCPA) that give data subjects rights over information about them. - You are not using RaiseMoney.ai to harass, stalk, or cause harm to any person. - You are not uploading confidential information you are not authorized to share — for example, information subject to a non-disclosure agreement with a party other than us. - You are not uploading protected health information, government-classified material, children's data, or financial account credentials. If any of these warranties turn out to be false, you're responsible for the consequences, which brings us to Section 19. ## 6. How the Service works — and who sees your data This is the section where we tell you something we cannot soften: **the Service runs on third-party AI providers. When you enter text into RaiseMoney.ai, that text is transmitted to those providers and processed on their infrastructure.** There is no way to operate the Service otherwise. By using RaiseMoney.ai, you consent to this processing. The principal providers are: **Anthropic (Claude).** Most of the Service's language generation — profiles, strategy frameworks, editorial work, chat refinement — uses Anthropic's Claude API. Anthropic's standard API policy is that your inputs and the outputs they return are not used to train Anthropic's models and are retained for a limited operational period (typically around thirty days) before being deleted. Full terms are at Anthropic's website. Anthropic may review flagged content for trust and safety purposes. We use Anthropic's API under their commercial terms. **OpenAI.** Some deep-research features of the Service call OpenAI's API. OpenAI's commercial API terms similarly state that inputs are not used for training and are retained for a limited period. Full terms are at OpenAI's website. **Web search and retrieval providers.** When RaiseMoney.ai researches a donor or organization, it issues search queries to third-party search APIs (such as Tavily) and fetches pages from public websites. Your queries — which may include donor names and organizational details — are transmitted to these search providers subject to their own terms. **Railway.** Our infrastructure runs on Railway, which stores our databases, runs our application servers, and holds temporary files. Railway has access to our systems as an infrastructure provider under their terms of service. **Supporting services.** We may use additional third-party tools for email delivery, error monitoring, and payment processing (if and when payments are introduced). Whenever we add a third party that materially processes user data, we'll list them here. **What this means practically.** If the content you put into RaiseMoney.ai is so sensitive that it cannot leave your environment at all — for instance, legally privileged material, classified information, or data covered by a specific contractual prohibition on third-party processing — RaiseMoney.ai is not the right tool for that content, and we advise you not to enter it. **What this doesn't mean.** It does not mean your data is public, scraped, sold, or misused. The third parties above are commercial vendors operating under their own commercial privacy obligations. We've chosen them in part because their terms are relatively strong on data handling for an alpha-stage project. ## 7. What we collect and keep The data we store in our own systems — as distinct from the data we transmit to third-party providers — falls into these categories: **Account data.** Your email, name, hashed password, account creation date, and approval status. **Work product.** The artifacts you generate through the Service — profiles, strategies, briefing notes, meeting guides, pipeline analyses — together with the inputs you provided to generate them, and the intermediate artifacts produced along the way (research packages, critique outputs, and similar). **Session data.** Logs of your interactions with the Service for debugging and improvement — API calls made, timing, token counts, errors encountered, features used. We keep these in a form that's associated with your account so we can trace problems when they happen. **Diagnostic dumps.** When something breaks in a way we need to investigate, we may retain detailed dumps of the interaction — including prompts and outputs — in our systems temporarily while we debug. Everything we collect is held in our database (currently Postgres/Supabase on Railway) and in temporary operational storage. ## 8. How we use your data We use the data above only for these purposes: - Operating the Service for you — running pipelines, rendering outputs, saving artifacts, authenticating your sessions. - Debugging and fixing the Service when it breaks — which sometimes requires a human on our team to look at your data. - Improving the Service — which may include reading outputs and session logs to understand what's working and what isn't, and adjusting prompts, models, or pipelines accordingly. - Communicating with you about the Service — including sending you transactional messages about your account and occasional updates about the alpha program. - Protecting the Service — investigating and responding to abuse, fraud, security incidents, and violations of these Terms. - Complying with law — when we're legally required to. We will not use your uploaded content, your outputs, or your account data to train our own models. We will not use any of it to market third-party products to you. We will not share it with parties other than those necessary to operate the Service. If we ever want to use anonymized, aggregated data from the alpha program to publish patterns, findings, or case studies, we'll ask you first. Individual outputs, donor profiles, organizational inputs, and chat histories will never appear in anything public without your explicit prior written consent. ## 9. Your data rights You may: - Access the data we hold about you. Ask and we'll tell you. - Export your artifacts. The Service provides export for current outputs. If you want a full dump of everything associated with your account, ask. - Correct inaccurate data — in particular, your account information. - Delete your account and your data. We'll act on deletion requests within thirty days, and will confirm when it's done. Some backups may roll off on their own schedules (typically within ninety days); some operational logs may be retained in anonymized form for security and debugging. - Object to specific processing, or withdraw consent where consent is the basis of processing. This may limit what the Service can do for you. If you're in a jurisdiction that grants additional rights — for example, the EU/UK under GDPR, or California under CCPA — those rights apply to you in addition to the ones above, and you can exercise them by writing to us. To exercise any of these rights, contact us at the address in Section 22. ## 10. Security We use reasonable security practices for a project at this stage. This includes transport encryption (HTTPS), password hashing (bcrypt or similar), limited-access credentials for our infrastructure, and basic logging. We are not SOC 2 audited. We do not have a dedicated security team. We are not ISO-27001 certified. We make no representation that our security controls meet any particular industry standard. In the event of a security incident that materially affects your data, we will notify you as soon as we have a reasonable understanding of what happened, typically within seventy-two hours of becoming aware of the incident, and we will tell you what we believe is known, what we're doing about it, and what we recommend you do. If you discover a vulnerability in RaiseMoney.ai, please tell us privately before disclosing it. We'll work with you in good faith to fix it. ## 11. Confidentiality You may, in the course of using RaiseMoney.ai, encounter information about our methods, our prompts, our architecture, or our plans that isn't public. We ask you to treat that information as confidential. You may discuss the fact that you're using RaiseMoney.ai; you may discuss your experience of it; you may not publish its prompts, reverse-engineer its pipelines for competitive purposes, or disclose non-public technical information you've learned through your use of the alpha. We, in turn, treat your inputs and outputs as your confidential information. We don't discuss the specifics of what you've done in the Service with anyone outside our team without your consent. If the alpha program surfaces lessons worth sharing with other alpha users, we'll share patterns, not particulars. ## 12. Intellectual property **What's yours.** Your inputs are yours. The outputs RaiseMoney.ai produces for you — profiles, strategies, and everything else — belong to you to use, modify, distribute, and build on in your own work. You take whatever you make with RaiseMoney.ai and it's yours. **What's ours.** The Service itself — the code, the prompts, the pipeline architecture, the exemplars, the voice specifications, the Professor critique system, the design system, the brand — belongs to us. Using the Service doesn't give you any right to those materials beyond using the Service itself. **Third-party components.** Some parts of the Service are built on open-source software. Those components are used under their respective licenses, which remain intact. **Our mutual caveat about AI-generated content.** The legal status of AI-generated material is unsettled in most jurisdictions. We make no representation about whether the outputs you get from RaiseMoney.ai are copyrightable, trademarkable, or otherwise protectable by you. That is a question for your lawyer and for the law as it develops. ## 13. Feedback We want your feedback and we expect you to give it. Tell us what's broken, what's missing, what's working, what feels wrong. Feedback you give us — bug reports, feature requests, design suggestions, commentary — we may use freely, without obligation or compensation, to improve the Service. Feedback isn't confidential. If you have an idea you want to protect, don't give it to us as feedback. ## 14. Acceptable use You agree not to use RaiseMoney.ai to: - Break the law, or help anyone else break it. - Research, profile, or target any person for harassment, stalking, coercion, or harm. - Circumvent the access controls or invitation system of the alpha program. - Reverse engineer or replicate the Service for competitive purposes. - Upload malware, attempt to inject prompts into our infrastructure, or otherwise interfere with the security or integrity of the Service. - Use the Service to generate content that is defamatory, fraudulent, or designed to deceive. - Scrape, bulk-extract, or resell outputs from the Service. If you violate this section, we may suspend or terminate your access immediately, and you accept that we may do so without a refund or further process. ## 15. Termination Either of us can end this arrangement at any time. **You** may stop using RaiseMoney.ai at any time. You may request account deletion under Section 9. If you stop, nothing further is owed. **We** may suspend or terminate your access at any time, for any reason or no reason, with or without notice. We'll try to give you notice and an opportunity to export your data, but we don't promise it. When access ends, the provisions in this document that by their nature should survive — confidentiality, IP, disclaimers, limitation of liability, mutual indemnification, governing law — survive. ## 16. Disclaimers The Service is provided "as is" and "as available," without warranties of any kind, express or implied. We specifically disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, and availability. The Service's outputs are drafts. They may contain errors, omissions, and fabrications. We do not warrant the accuracy, completeness, or suitability of any output. You are responsible for reviewing and verifying anything you use in the real world. The Service depends on third-party providers (Anthropic, OpenAI, Railway, search APIs) whose behavior is outside our control. We disclaim responsibility for their outages, errors, policy changes, data handling mistakes, and service discontinuations. ## 17. Limitation of liability To the maximum extent permitted by law: Neither of us will be liable to the other for indirect, incidental, consequential, special, exemplary, or punitive damages — including lost profits, lost revenue, lost data, lost opportunity, or business interruption — arising out of or relating to this agreement or the Service, even if the party was advised of the possibility of such damages. Each party's aggregate liability to the other, across all claims arising out of or relating to this agreement, is limited to one hundred United States dollars (US $100). This limitation applies regardless of the theory of liability and regardless of whether the limited remedy fails of its essential purpose. It does not apply to liabilities that cannot be limited under applicable law — for instance, liability for gross negligence, willful misconduct, or fraud, or liability for a party's indemnification obligations in Section 19. ## 18. No professional advice The Service is a research and drafting tool. It is not legal advice, financial advice, tax advice, fundraising regulatory advice, or any other form of professional counsel. Outputs that look like advice are not advice. You should consult qualified professionals for questions that matter. ## 19. Mutual indemnification We're writing this provision mutually, which is unusual — typically only the user indemnifies the company. We're doing it this way because the relationship is peer-to-peer, and both sides should bear the consequences of what they bring to the arrangement. **You will indemnify and defend us** — and our owners, employees, contractors, and agents — from and against any third-party claims, damages, liabilities, and reasonable legal costs arising out of or related to: (a) your breach of these Terms; (b) your violation of any law or the rights of any third party in connection with your use of the Service; (c) content you upload to or generate through the Service that is unlawful, infringing, defamatory, or otherwise wrongful; or (d) your inaccurate warranty under Section 5 regarding the legality of your third-party inputs. **We will indemnify and defend you** — in your capacity as a user — from and against any third-party claims, damages, liabilities, and reasonable legal costs arising out of or related to: (a) our gross negligence or willful misconduct in operating the Service; (b) a claim that the Service itself, as provided by us and used by you in accordance with these Terms, infringes a third party's intellectual property rights (but not claims arising from your inputs, your use of outputs, or any modification or combination of the Service you make). In either direction, indemnification is conditional on: the indemnified party promptly notifying the indemnifying party of the claim; the indemnifying party having sole control of the defense and settlement (provided no settlement admitting liability or imposing ongoing obligations on the indemnified party is made without that party's consent); and the indemnified party providing reasonable cooperation. ## 20. Changes We may change these Terms from time to time. If we make material changes, we'll give you notice at the email address on your account, and the changes take effect no sooner than fourteen days after we send notice — giving you time to review and, if you don't accept, to delete your account and your data. If you keep using the Service after the change takes effect, you accept the new Terms. If you want a redlined comparison of a version change, ask. We won't use this provision to weaken our data principles (at the top of this document) without notice and without giving you a clear path to leave with your data intact. ## 21. Governing law and disputes These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws provisions. Any dispute arising out of or related to these Terms or the Service will be resolved in the state or federal courts located in San Francisco County, California, and each party consents to personal jurisdiction there. Before filing any claim, each party agrees to attempt in good faith to resolve the dispute directly — we'd like a chance to fix it before it becomes a lawsuit. Neither party waives any right by failing to enforce it immediately; waivers must be in writing. If any provision of these Terms is held unenforceable, the rest remains in effect, and the unenforceable provision will be interpreted to most closely approximate what was intended. ## 22. Contact For anything to do with the Service — questions, bug reports, feedback, general correspondence — write to the RaiseMoney.ai team at [**raiseteam@aspirationtech.org**](mailto:raiseteam@aspirationtech.org). For data-protection requests (access, deletion, correction, export), write to [**privacy@aspirationtech.org**](mailto:privacy@aspirationtech.org) and include your account email. If you're giving us formal legal notice, send it to [**privacy@aspirationtech.org**](mailto:privacy@aspirationtech.org) with "LEGAL NOTICE — RAISEMONEY.AI" in the subject line, and simultaneously by postal mail to: Aspiration Attn: Legal — RaiseMoney.ai Project P.O. Box 880264 San Francisco, CA 94188-0264 USA ## 23. Your agreement By clicking "I agree" (or by continuing to use the Service after these Terms take effect), you confirm that you have read this document, that you understand what you're agreeing to, that you are authorized to agree on your own behalf, and that you accept both the friendly handshake at the top and the operative provisions below it. Welcome to the alpha. Thank you for being here. --- *— The RaiseMoney.ai team*